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Front Desk Sales & Wellness Coordinator

Full Time
Chicago Lincoln Park Diversey
$17.00-17.00/hr

668 W Diversey, Chicago, IL 60614 • Massage Envy - Ali Gowani

About Us

Massage Envy Lakeview is part of a nationwide wellness brand focused on massage, stretch, and skin care as essential components of whole-body wellness.

At our Lakeview clinic, we’ve built something special: a stable, supportive and professional environment where both clients and staff feel valued. Many of our team members have been here for years. We’re looking for someone who wants the same kind of long-term home.

 

This Role Is a Great Fit If You:

  • Naturally create a warm, organized, professional environment.
  • Stay calm when the phone is ringing, clients are arriving, and the schedule needs adjusting.
  • Enjoy sales and confidently connect clients to memberships, enhancements, and retail.
  • Someone proactive and that likes to take ownership.
  • Value accountability, teamwork, and consistent standards.
  • Want to grow within a structured, supportive environment.

 

What You’ll Do:

  • Manage the appointment book and client communication.
  • Drive membership sales and service enhancements.
  • Follow up on leads via phone and email.
  • Support member retention through proactive outreach.
  • Maintain an organized, welcoming front desk and lobby.
  • Set the tone for professionalism and client care.
  • Support clinic operations wherever needed.
  • Maintain a clean, organized, and welcoming clinic environment.
  • Support daily operational tasks including light cleaning of common areas and restrooms.
  • Assist with in-house laundry to ensure treatment rooms are fully prepared and stocked.

 

What We’re Looking For:

  • 2+ years of sales and customer service experience.
  • Strong communication skills.
  • Professional, dependable, and punctual.
  • Comfortable receiving and giving coaching.
  • Detail-oriented and organized.
  • Flexible availability (including some evenings and weekends).
  • A team-first mindset with personal accountability.

 

Compensation & Perks:

  • $17/hour starting pay
  • Benefits include access to medical, dental, and vision insurance plans (employee-paid) - Full time employees.
  • Commission on memberships sold
  • Full-time schedule with structured flexibility
  • One complimentary massage, skincare, or stretch service monthly
  • Product discounts
  • Performance recognition programs
  • Supportive leadership invested in your growth

 

Why This Role Stands Out


We’re looking for someone who wants to build a long-term career in a professional wellness environment and contribute to a culture of stability, respect, and growth.

If that sounds like you, apply today and tell us why you’d be a strong fit for our team.

 

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location


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*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

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