Wellness Sales Advisor – Massage Envy
Help Guests Feel Their Best While Building a Career in Sales & Wellness
At Massage Envy, this role is much more than answering phones or scheduling appointments. We’re looking for motivated, goal-oriented individuals who enjoy connecting with people, delivering exceptional service, and driving membership sales through meaningful guest relationships.
As a Wellness Sales Advisor, you’ll guide guests through their wellness journey by understanding their needs, recommending the right services, and educating them on the value of consistent self-care through our membership program. If you’re energized by hitting goals, thrive in a team environment, and genuinely enjoy helping people, this could be the perfect fit.
This is a customer-focused sales role with clear performance expectations and growth opportunities.
What You’ll Do
- Create an exceptional first impression for every guest—in person and over the phone
- Build trust with guests using our sales framework to recommend personalized wellness solutions
- Educate guests on Massage Envy memberships, enhancements, and services
- Confidently ask for the sale and convert first-time guests into loyal members
- Meet and exceed membership sales and guest retention goals
- Schedule appointments strategically to match guest needs with the right service provider
- Follow up with leads, prospective members, and existing guests to increase engagement and rebooking
- Deliver a high-energy, positive guest experience in a fast-paced environment
- Support daily operations including maintaining a clean, organized, and welcoming clinic environment
What Makes You a Great Fit
- You enjoy sales and are motivated by goals and performance incentives
- You are confident recommending products, services, or memberships
- You thrive in a fast-paced, people-centered environment
- You’re coachable, positive, and eager to grow professionally
- You have strong communication and relationship-building skills
- You naturally create welcoming experiences and make people feel valued
- You work well both independently and as part of a winning team
- Customer service or sales experience is preferred (retail, hospitality, fitness, membership sales, etc.)
What Success Looks Like
- Consistently achieving membership conversion goals
- Building strong guest relationships that drive repeat visits
- Creating positive experiences that turn first-time guests into long-term members
- Contributing to a supportive, energetic, and high-performing team culture
Why Join Massage Envy?
- Competitive hourly pay plus uncapped performance incentives
- Training and ongoing sales coaching
- Career growth opportunities within a nationally recognized wellness brand
- Supportive team culture focused on gratitude, optimism, empathy, consistency, and excellence
- The opportunity to make a real impact on people’s health and wellness
If you’re looking for a role where you can combine customer service, relationship-building, and sales in a positive, team-oriented environment, we’d love to meet you.
Apply today and grow with Massage Envy.