Full job description

Want a fun, fast-paced work environment in a well-established, locally owned and operated spa? Want to be on a team that helps people heal and feel their best? Join us at Massage Envy Lee's Summit! Massage Envy Lee's Summit currently has an opening for an Assistant Manager of Sales position. The ideal candidate is a positive communicator with a high degree of self-motivation combined with a sense of urgency. The position is full-time and the schedule varies.

**This is a sales, customer service and management position and NOT a clerical, office manager position.** (Only qualified candidates will be considered.)

Essential Duties:

Assists Manager in and oversees management duties
Sets and coaches a team to achieve daily sales goals
Acts as an example to a sales team, by regularly achieving personal goals
Maintains an impeccable and clean clinic
Coach and train front desk associates and therapists on sales process
Balance sales detail report and make daily deposits
Ensure employee work time is properly recorded and payroll is processed in a timely manner
Keeps track and documents inventory and order supplies
Understands, believes in and upholds Massage Envy’s Purpose, Vision and Values
General knowledge of modalities offered and understands, believes in, and upholds the benefits of massage therapy and bodywork

Qualifications:

The requirements listed below are representative of the knowledge, skills, and/or ability required for this position.

Education, Skills and Training:

Management and/or marketing experience in service/retail industry helpful
Sales experience in the service/retail industry
Willingness to hold themselves and a team to the highest standards
Ability to effectively interact with and communicate expectations to staff and up-line to Manager
Competent trainer and motivator
Proficiency in generating membership and retail sales goals and interpreting trends in sales reports
[Satisfactory results of background, credit and reference check is a condition of employment in this position]

Physical Demands:

Must be able to work some nights and weekends
Must be able to interact and communicate effectively with guests, members, staff, regional developers, franchise owners and vendors
Must be able to use office equipment
Reasonable accommodations are available to individuals with disabilities, upon request, as required by law
Regular and reliable attendance, and ability to work flexible days and hours

Communications and Personal Interactions

Doesn't shy away from accountability or make excuses for low performance
Must be customer service oriented
Must communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, staff, and franchise owners
Follow management’s policies, procedures and direction
Ability to effectively communicate expectations to staff and create a winning team
Accepts constructive criticism in a positive manner and uses it as a learning tool

Benefits

Salary PLUS commission AND up to $10k annually in bonuses, as well as free massages/facials
Flexible working schedules and hours, although some nights and weekends required
Professional and personal growth opportunities
Orientation and follow-up in-house training
Medical, dental, and vision offered to full time employees at this location