General Manager – Massage Envy

Northern Virginia | Full-Time | $60,000–$80,000 Base Salary + Bonuses & Commissions

Great Leaders Build Great Teams. Great Teams Build Successful Businesses.

We're looking for an experienced, motivated General Manager who understands that exceptional business performance starts with exceptional people.

At one of our locally owned Massage Envy locations in Northern Virginia, you'll have the opportunity to lead a team of professionals, build a positive and accountable workplace culture, and take ownership of your location's success.

Massage or spa industry experience is NOT required. We're looking for someone with proven leadership abilities, strong business judgment, and a passion for developing people and delivering results.

Compensation & Benefits

Base salary of $60,000–$80,000 annually, plus performance-based bonuses and commission opportunities
Medical, dental, and vision benefits
Paid time off
Comprehensive training and ongoing leadership development
One complimentary massage, skincare, or stretch service each month
Management discounts on products and services
Recognition and leadership award opportunities

What Makes a Great General Manager?

We're looking for someone who brings three important strengths to the position:

1. A Leader of People

You know how to motivate, coach, and develop employees while creating a workplace where people feel valued, recognized, and supported. You lead by example, establish clear expectations, and understand how to balance empathy with accountability.

2. A Business-Minded Operator

You're motivated by performance and take pride in achieving goals. You understand the importance of revenue growth, membership development, customer retention, and operational excellence. You use business results to identify opportunities and continuously improve performance.

3. A Problem Solver Who Takes Ownership

You're organized, resourceful, and proactive. You recognize challenges, take initiative, and develop solutions rather than simply identifying problems. You make sound decisions, communicate effectively, and take personal responsibility for your location's success.

What You'll Do

Lead & Develop Your Team: Recruit, coach, motivate, and retain employees while building a positive, performance-driven workplace culture.
Drive Business Performance: Grow membership, improve customer retention, increase sales, and achieve location performance goals.
Manage Daily Operations: Oversee staffing, scheduling, inventory, financial procedures, and operational standards.
Deliver Exceptional Experiences: Build strong relationships with employees and customers while ensuring high standards of service and professionalism.
Create Accountability: Establish expectations, recognize achievements, address performance concerns, and support continuous improvement.
Solve Problems: Identify challenges, develop solutions, and take initiative to improve the business.

What We're Looking For

Previous management experience leading and developing employees.
Experience in sales, customer service, or business operations with measurable performance goals.
Strong communication, organizational, and problem-solving skills.
Confidence in making decisions and handling difficult conversations professionally.
A demonstrated ability to motivate teams, hold employees accountable, and deliver results.
A positive, professional attitude and a genuine interest in helping others succeed.

Experience in retail, hospitality, fitness, salons, spas, or other service-oriented businesses is a plus.

Massage industry experience is not required. Strong leadership experience is.

Why Join Our Team?

We're an established, locally owned Massage Envy franchise organization with multiple locations in Northern Virginia.

We believe great managers deserve the opportunity to lead, grow, and succeed.

You'll benefit from experienced ownership, a collaborative team of General Managers, ongoing leadership development, and the opportunity to take meaningful responsibility for the performance and success of your location.

We believe in giving our managers the tools, support, and autonomy to lead effectively while holding them accountable for results.

We value managers who take initiative, develop great teams, and deliver results—and we recognize and reward their contributions.

Schedule

Full-time position with scheduling flexibility based on business needs, including some evening and weekend availability.

Ready to Lead?

If you're a proven leader who takes pride in developing great teams, delivering results, and creating an outstanding workplace culture, we'd love to meet you.

Apply today and take the next step in your leadership career with Massage Envy!