Answering phone calls.
Setting and checking members and guests in and out for appointments.
Greeting members and guests upon arrival.
Meeting certain sales goals each month.
Promoting the Wellness Program.
Re-engaging inactive members.
Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
Accepting constructive criticism in a positive manner and using it as a learning tool.
Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
Staying updated on retail products and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Possess basic math and cash handling experience.
Have strong phone and computer skills.
Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
Maintain client confidentiality.
*MUST BE ABLE TO WORK WEEKENDS*
*COMFORTABLE WITH SELLING AND MEETING CERTAIN NUMBERS EACH MONTH*
Job Type: Part-time
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person